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Have an account? Login Login Empty Upcoming Events Home Terms & Conditions Privacy & Security Refunds Terms & Conditions These terms and conditions are a binding contract between yourself and [Company Name]. AGREEMENT OF THESE TERMS IS EQUIVALENT TO A DIGITAL SIGNATURE ON A CONTRACT. ALL SALES ARE FINAL. CANCELLATION OF AN ORDER IS NOT PERMITTED AFTER THE ORDER IS PROCESSED. If the event is cancelled you will receive a refund minus the Convenience charge WHICH IS NEVER REFUNDABLE. If you encounter any issues at the event, you must contact [Company Email] within 5 business days following the originally scheduled date via a trouble ticket inquiry at in order to request a refund and failure to do so will waive your right to a refund. Not all refund requests will be honored. YOU CAN NOT EXCHANGE ITEMS OF YOUR ORDER PURCHASED FOR OTHER ITEMS FROM THE WEBSITE. YOU CAN NOT EXCHANGE ITEMS OF YOUR ORDER PURCHASED FOR MONEY TO USE AS CREDIT ON THE WEBSITE. REGARDLESS OF SITUATIONS SUCH AS INCLEMENT WEATHER, NATURAL DISASTERS, EXTENDED WAITS IN LINE AT THE VENUE, FAMILY EMERGENCIES AND MEDICAL EMERGENCIES A REFUND WILL NOT BE ISSUED. All Event personnel have the right to refuse entry to any ticket holder, without a refund, for any reason at their discretion. Venue and Talent are subject to change without notice and are not grounds for a refund. Anything promised by the promoter that is unfulfilled is not guaranteed by [Company Name] and is not grounds for a refund. [Company Name] Customer Service- If you have a problem regarding the [Company Legal Name] website please contact us at [Company Phone] Willcall- Willcall tickets must be picked up only on the day of the event with the original credit card used to purchase the tickets and a state issued picture ID. All Willcall tickets must be picked up at the same time. Not being able to pick up your tickets from Willcall because you do not have the above items is not grounds for a refund. In most situations, a Convenience fee is always added to the price of the ticket. We make every effort to keep this Convenience charge as low as possible. This fee covers the overhead charges involved in box office operations not limited to ticketing software fees, credit card fees, labor, ticket stock, phone fees and more. Sometimes the Convenience fees charged are directed to us by the promoter, and sometimes includes fees all ticketing outlets are forced to charge for a show, such as venue facility fees, parking fees, etc. Thank you for supporting our independent business and understanding that this small fee helps to keep us in business. Close Privacy & Security This Privacy Policy applies to the sites and apps where it appears. We collect information from and about you: Contact information. For example, we might collect your name and street address. We might also collect your phone number or email. Payment and billing information. For example, we collect your credit card number and zip code when you buy a ticket. Information you post. For example, we collect information you post in a public space on our website or on a third-party social media site. Demographic information. We may collect information about events you like or products you buy. We might collect this as part of a survey, for example. Other information. If you use our website, we may collect information about the browser you're using. We might look at what site you came from, or what site you visit when you leave us. If you use our mobile app, we may collect your GPS location or your device's unique identifier. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running. We might look at how often you use the app and where you downloaded it. We use information as disclosed and described here: We use information to respond to your requests or questions. For example, we might use your information to confirm your registration for an event or contest. If you give us your friend's information, we will only use it to provide services you requested. We use information to improve our products and services. We might use your information to customize your experience with us. This could include displaying content based upon your preferences. We use information to look at site trends and customer interests. We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties. We use information for security purposes. We may use information to protect our company, our customers, or our websites. We use information for marketing purposes. For example, we might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. Or, for example, if you buy tickets from us we'll enroll you in our newsletter. We may use push notifications and your location information on our mobile apps to send you alerts regarding local events. To learn about your choices for these communications, read the choices section below. We use information to send you transactional communications. For example, we might send you emails about your account or a ticket purchase. We might also contact you about this policy or our website terms. We use information as otherwise permitted by law. Close Refunds Return Policy If your event is cancelled, we will refund the amount you paid for your tickets (minus order processing, service and delivery fees) using the same payment method used for purchase. If your event is postponed, we will contact you with the new date and time. All Event personnel have the right to refuse entry to any ticket holder for any reason at their discretion. Venue and Talent are subject to change without notice and are not grounds for a refund. Anything promised by the promoter that is unfulfilled is not guaranteed by the seller and is not grounds for a refund. Refund and Exchanges There are no refunds. Close...